Shipping policy

DELIVERY 

Our orders are sent via Royal Mail and we commit to dispatching your order within 1 or the same business days. If you order before 4pm on any day, your order will be sent on the next morning.  We offer free Royal Mail Tracked 48 delivery for all our orders. 

Shipping to EU or North America can be selected at the checkout for an additional charge. If the extra charge has not been paid, we are unable to post the item and the money will be refunded within 5 business days to the same account.

Royal Mail aim to deliver RM24 parcels in 2 business days of dispatch.  Please note that this is their aim and not their guarantee.

Whilst the majority of our orders sent by Royal Mail arrive within 1-2 working days, delays do occur. Please note that Royal Mail consider a parcel missing once 10 working days from its due date has passed.

Within Europe, delivery is up to £15 per item.

For North America, delivery is up to £25 per item.

For those outside of the UK, postage must be selected at the checkout. Orders to Europe normally arrive within 5-7 days and to the rest of the world, around 10 business days.  If you are ordering from outside the UK you may need to pay customs, importation duty and/or  VAT to your postal operator before they deliver your parcel.